Swerte9 Terms and Conditions

Acceptance of Terms

By using the Swerte9 platform in any capacity — whether you are browsing the site, creating an account, depositing funds, or playing any game — you are signifying your full and unconditional acceptance of these Terms and Conditions. This agreement takes effect immediately upon your first access to any Swerte9 service.

These Swerte9 Terms and Conditions apply alongside our Privacy Policy and our Responsible Gaming Policy, all of which form part of the overall agreement between you and Swerte9. In the event of any inconsistency between these documents, these Terms and Conditions shall take precedence.

Continued use of the Swerte9 platform after any update to these terms constitutes renewed acceptance of the revised terms. We recommend bookmarking this page and checking back periodically.

Eligibility

To register and play on Swerte9, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age at the time of registration. Swerte9 does not knowingly allow minors to open accounts or participate in any gaming activity.
• You must be physically located in a jurisdiction where online casino gaming is legal and permitted. It is your responsibility to verify that using the Swerte9 platform is lawful in your location.
• You must not be listed on any self-exclusion register or have previously been permanently excluded from the Swerte9 platform.
• You must be acting as an individual player on your own behalf — not as an agent, representative, or on behalf of any third party.
• You must not have more than one active account on Swerte9 at any time. Duplicate accounts are prohibited and may result in permanent suspension.

Swerte9 reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in account suspension and withholding of any pending withdrawals until verification is complete.

Account Registration

When you register a Swerte9 account, you agree to provide accurate, current, and complete information. This includes your full legal name, date of birth, valid email address, and any other details requested during registration. Providing false or misleading information is a breach of these Swerte9 Terms and Conditions and may lead to account suspension.

Account Security

You are solely responsible for maintaining the confidentiality of your Swerte9 username and password. Do not share your login credentials with anyone. Swerte9 will never ask for your full password via email, chat, or any other channel. If you suspect unauthorized access to your account, contact our support team immediately.

One Account Policy

Each player is permitted to hold only one Swerte9 account. Opening multiple accounts — even under different names or devices — is a violation of our terms. Any accounts found in breach of this policy may be suspended, and balances may be forfeited pending investigation.

KYC Verification

As part of our commitment to responsible and legal gaming, Swerte9 operates a Know Your Customer (KYC) verification process. You may be required to submit a valid government-issued ID (such as a Philippine passport, SSS ID, PhilSys ID, UMID, or driver's license) and proof of address before withdrawals are processed. This is standard practice across licensed gaming platforms and is done to protect both you and the platform.

Deposits & Withdrawals

Swerte9 supports a wide range of local Philippine payment methods to make your gaming experience as convenient as possible. Accepted methods include GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfers, as well as internet banking through BDO, BPI, and UnionBank, and Visa/Mastercard debit or credit cards.

Deposits

All deposits must come from a payment method registered in your own name. Third-party deposits are not accepted. Minimum and maximum deposit amounts per transaction are displayed at the time of deposit and may vary by payment method. Swerte9 does not charge fees on standard deposits, though your bank or e-wallet provider may apply their own charges.

Withdrawals

Withdrawals will be processed to the same payment method used for your most recent deposit, subject to our verification requirements. Processing times vary but most withdrawals via GCash or Maya are completed within minutes once approved. Bank transfers may take one to three business days. A minimum withdrawal amount applies and is shown in the cashier section of your account.

Swerte9 reserves the right to request additional documentation before processing any withdrawal. This is standard KYC practice and is carried out to protect the security of your funds.

Bonuses & Promotions

Swerte9 offers various bonuses and promotional offers, including welcome bonuses, reload bonuses, cashback, and free spins. All promotions are subject to specific terms that are published alongside each offer. In the event of any conflict between these general Swerte9 Terms and Conditions and a specific promotion's terms, the promotion-specific terms shall apply for that promotion only.

General Bonus Rules

• Bonuses are available to eligible registered players only and cannot be transferred between accounts.
• Each bonus offer may only be claimed once per player, per household, per IP address, or per device — unless explicitly stated otherwise.
• All bonuses are subject to a wagering requirement before any associated winnings can be withdrawn. The applicable wagering requirement is stated in each promotion's individual terms.
• Swerte9 reserves the right to modify, suspend, or cancel any promotion at any time, with notice provided where reasonably possible.
• Any attempt to abuse a bonus offer — including but not limited to arbitrage betting, low-risk hedging strategies, or using multiple accounts — will be considered a breach of these terms and may result in bonus cancellation and account suspension.

Gameplay & Wagering

All games available on the Swerte9 platform use certified random number generators (RNGs) or are operated by accredited live dealers from licensed studios. Game outcomes are independently audited to ensure fairness.

Minimum and maximum bet limits apply to each game and are displayed within the game interface before you place a wager. It is your responsibility to check applicable limits before betting. Swerte9 is not liable for bets placed in error.

In the event of a technical malfunction or disconnection during gameplay, Swerte9 will attempt to resolve the matter fairly. Any unresolved disputes arising from technical issues will be reviewed by our compliance team and settled in accordance with applicable gaming regulations. The outcome of that review is final.

For sports betting products — including PBA betting, NBA betting, volleyball betting, and basketball betting — settlement of bets is governed by the specific sports betting rules published on our platform, which form part of these Swerte9 Terms and Conditions.

Prohibited Conduct

The following actions are strictly prohibited on the Swerte9 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be referred to the relevant authorities:

• Opening or operating more than one Swerte9 account simultaneously.
• Providing false, inaccurate, or misleading information during registration or verification.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform.
• Engaging in any form of collusion, match-fixing, or soft play in multiplayer games.
• Money laundering or attempting to use the Swerte9 platform to facilitate illegal financial activity.
• Abusing bonuses, exploiting game errors or glitches, or taking advantage of any identified loophole in the platform.
• Harassing, threatening, or abusing any Swerte9 staff member or fellow player.
• Attempting to access another player's account without their consent.

Privacy & Data

Your privacy matters to us. Swerte9 collects, processes, and stores your personal information in accordance with our Privacy Policy, which is incorporated into these Swerte9 Terms and Conditions by reference.

We will never sell your personal data to third parties for marketing purposes. Data shared with payment processors, identity verification providers, and regulatory bodies is done strictly as required to operate a licensed gaming platform lawfully and securely.

Responsible Gaming

Swerte9 takes responsible gaming seriously. We provide tools to help you manage your play, including deposit limits, session time reminders, temporary self-exclusion, and permanent account closure on request. These tools are available in your account settings at any time.

If you feel that your gaming is no longer recreational and is causing financial or emotional harm, we urge you to reach out to our support team or visit our Responsible Gaming page for guidance and resources. All applications for self-exclusion will be processed promptly and treated with full confidentiality.

Suspension & Account Closure

Swerte9 reserves the right to suspend or permanently close any account at any time if we reasonably believe that the account holder has breached these Swerte9 Terms and Conditions, is engaged in fraudulent or illegal activity, or poses a risk to the integrity of our platform or other players.

In the event of suspension, Swerte9 will notify the affected account holder via their registered email address, explaining the reason for the action wherever legally permissible. Suspended accounts will have their withdrawal requests held pending investigation. If the investigation concludes that no breach occurred, any withheld funds will be returned promptly.

If you wish to voluntarily close your Swerte9 account, you may do so at any time by contacting our support team. Any remaining balance at the time of closure will be returned to your verified withdrawal method, subject to standard verification requirements.

Limitation of Liability

Swerte9 provides its platform on an "as is" and "as available" basis. While we invest heavily in platform reliability and security, we cannot guarantee that the platform will be continuously available, error-free, or free from interruptions. To the maximum extent permitted by law, Swerte9 shall not be liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of the platform.
• Indirect, incidental, or consequential damages arising from technical errors, system outages, or third-party service disruptions.
• Losses arising from your failure to maintain the security of your account credentials.
• Any claims arising from bets placed during a period when the platform was experiencing a known technical fault, if prior notice was given.

Nothing in these Swerte9 Terms and Conditions shall limit our liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.

Amendments to These Terms

Swerte9 may update these Terms and Conditions from time to time to reflect changes in law, regulatory requirements, platform features, or business practices. When we make material changes, we will notify registered players via the email address on their account and/or via a notice on the Swerte9 platform.

The updated terms will take effect on the date specified in the notice. If you continue to use the Swerte9 platform after that date, you will be deemed to have accepted the revised Swerte9 Terms and Conditions. If you do not agree with the changes, you may close your account before the effective date and withdraw any remaining balance.

Governing Law & Jurisdiction

These Swerte9 Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Swerte9 holds its operating license. Any disputes arising from or in connection with these terms that cannot be resolved through our internal complaints process shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

For players based in the Philippines, Swerte9 aims to comply with all applicable regulations issued by the relevant Philippine gaming authority. We encourage players to contact us directly to resolve any concerns before initiating formal legal proceedings.

Contact Us

If you have any questions, concerns, or complaints regarding these Swerte9 Terms and Conditions, our support team is available around the clock and happy to assist.